SHIPPING POLICY
Last Updated: June 17, 2026
Overview
At Overcore, we aim to make your shopping experience smooth, reliable, and efficient from checkout through delivery. Every order is carefully processed and prepared to help ensure your fitness equipment arrives safely and ready to perform.
We value transparency and strive to provide clear communication throughout the shipping process.
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation.
Processing times may vary during peak seasons, promotional events, holidays, or periods of increased order volume. Once your order has been prepared and shipped, you will receive confirmation and tracking information.
Shipping & Delivery
Delivery times vary depending on your destination, shipping method, and carrier availability.
Shipping estimates provided during checkout are intended as guidelines and are not guaranteed delivery dates. Factors outside of our control, including customs procedures, weather conditions, and carrier disruptions, may affect delivery timing.
Shipping Costs
Applicable shipping fees are calculated and displayed during checkout before payment is completed.
From time to time, Overcore may offer shipping promotions or special delivery offers which will be clearly stated on the website.
Tracking Your Order
Once your order has shipped, tracking details will be provided so you can monitor your delivery status.
Please allow time for tracking information to update after dispatch.
Incorrect Shipping Information
Customers are responsible for ensuring shipping details are accurate before placing an order.
Overcore is not responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect addresses or incomplete information provided during checkout.
Contact Us
If you have questions regarding shipping, delivery updates, or an existing order, please contact our support team.
We’re here to help make your experience straightforward and dependable.
RETURN & EXCHANGE POLICY
Last Updated: June 17, 2026
Overview
At Overcore, we want you to shop with confidence.
If you are not completely satisfied with your purchase, we offer a 14-day return period beginning from the date your order is delivered, subject to the conditions outlined below.
Eligibility For Returns
To qualify for a return or exchange, products must:
• Be returned within 14 days of delivery
• Remain unused and in original condition
• Include original packaging whenever possible
• Not show signs of misuse, damage, or excessive wear after delivery
Items that do not meet these requirements may not qualify for return approval.
Return Process
To begin a return or exchange request, please contact our support team and provide:
• Order number
• Reason for return
• Supporting photos if applicable
Once reviewed and approved, return instructions will be provided.
Refunds
After the returned product has been received and inspected, eligible refunds will be issued to the original payment method.
Refund processing times may vary depending on your payment provider and financial institution.
Exchanges
If you receive an incorrect or defective item, please contact us as soon as possible.
Where applicable, we will work to arrange a replacement or suitable resolution.
Return Shipping
Customers may be responsible for return shipping costs unless the product arrives damaged, defective, or incorrect.
Shipping fees associated with the original order are generally non-refundable unless otherwise required.
Damaged Or Incorrect Orders
If your order arrives damaged or you receive the wrong item, contact us promptly and include photos when possible.
Our team will review the issue and work toward a timely resolution.
Contact Us
If you have questions regarding returns, exchanges, or refunds, please reach out to our support team.
Our goal is to make every Overcore experience clear, reliable, and built around customer confidence.